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Services
- Were they really a top performer?
- Did they have great attendance?
- Were they a pleasure to work with?
- Is their CV or job application truthful?
- Online Ordering and Consent – Our unique eConsent system allows candidates to securely provide us with their reference details and consent.
- Speed and High Completion Rates – by providing flexible options, each reference can choose to reply online or by telephone.
- Real-time, online delivery of results – you can track and view the progress of each interview, and you are updated as results become available.
Reference Checks
Get to Know Your Candidate.
Whether a reference confirms your hopes about a candidate, reveals a misrepresentation, or highlights poor performance, a reference check is a critical step in the hiring process where you can learn important details about your candidate, such as…
Conducting proper reference checks can be time consuming for hiring managers, but if corners are cut, steps are bypassed, and important questions aren’t asked you may not get to know the real candidate.
Reliable, Thorough, and Independent Reference Checking
Our reference interviews add depth to background screening reports by delivering verbatim reports of your candidate’s workplace performance, as described by their former supervisor or manager.
Our rigorously trained interviewers are experts at eliciting thorough responses from referees, adopting a conversational approach throughout the interview, and following up on responses with probing questions designed to retrieve the most accurate and detailed information.
Partner with Sterling to maximise the effectiveness of reference checks. We’ve never met your candidate and have no bias towards them. Our only focus is to provide you with high-quality, detailed information.
Technology to Deliver an Industry Leading Service
Our expert interviewers have conducted over 2 million reference checks, but it’s not just our in-depth experience that gives us the edge. By investing in technology we’ve developed an industry-leading platform which allows us to process and deliver accurate reference checks in super fast time.
Background Check Compliance: The Mistakes You Could be Making Without Realising
Conducting background checks on candidates is a must-have for employers wanting to meet regulatory obligations or mitigate the cost, safety and reputational risk of a bad hire. But there are vital compliance considerations which must be adhered to along the way. In this session Steve Smith will reflect on unique Sterling research and explore the typical pitfalls which hiring firms must avoid. Learn from real-life errors made by other employers and get practical guidance on how you can develop a robust background screening programme.
Watch On-demandWhat is the Future of Work as Employee Expectations Shift?
Read The BlogScreening Standards Guide: Baseline Personnel Security Standard (BPSS)
Download the PDFLatest figures highlight need for digital right to work checks
Read the NewsFeatured Services
Criminal Record checks
Our comprehensive background screening services raise the safety bar to help ensure faster, accurate hiring decisions
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Get a view of your candidate beyond the CV or interview as part of a comprehensive and compliant background check programme.
See MoreGlobal Background Checks
Expertise and technology to overcome the complexity of background screening an international workforce.
See MoreGet Started with Reference Checks
Get reliable, thorough, and independent reference checking from an industry leader. Click the option that best describes you.
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