Where being ‘global’ means being ‘local’
As a truly global provider, Sterling was not only able to provide international HR compliance peace of mind, but regional expertise that could also ensure faster turnaround times.
Integrating systems and sharing expertise
As part of their desire to improve the efficiency of managing the hiring processes, The Prince’s Trust were looking for a screening program that would integrate with the SuccessFactors HCM system. Sterling’s team quickly got to work scoping out what was needed for this integration, identified challenges and developed the necessary solutions to ensure this integration was rolled out effectively. Custom reporting was key for the Prince’s Trust and Sterling worked with them to define and scope the data needed.
This consultative approach, along with the ability to listen, question, guide and adapt was key to Sterling’s selection. It was also a precursor to the collaboration on process improvement that has been a strong feature of the successful partnership between Sterling and The Prince’s Trust.
Delivering transformational change
Supporting the Prince’s Trust with their background checking process involved months of consultation and planning, and the collaborative approach resulted in a screening programme that is simpler to manage while also being more consistent and robust. Having the process fully integrated with The Prince’s Trust’s recruitment module, means that it takes less than a minute to set up and initiate the checking process, providing the smooth candidate and client experience which was previously lacking.
By removing much of the manual process and reducing the number of individuals and vendors involved, checks are now carried out in a simpler manner with turnaround times significantly reduced. As a direct result, the Prince’s Trust team now have more bandwidth to focus on other pressing HR priorities.
Sterling and The Prince’s Trust will continue working together to further automate and streamline processes and, in partnership with the wider Client Advisory Board, will help to ensure such changes made also benefit other organisations.
Sterling looks forward to supporting the hiring program at the Prince’s Trust and enhancing this further with rechecks throughout the employee and volunteer lifecycle, helping them to help others get their lives on track for many years to come.